Awards & Testimonials

Awards

Stowford Caravan Centre recieved some welcome results from Practical Caravan’s inaugural Owner Satisfaction Awards. The survey is the UK’s most in-depth look at how happy owners are with their caravans.

We would like to take this opportunity to say a big thank you to all our customers who voted for us to achieve a 96% cusrtomer satisfaction rating; putting us amongst the best caravan dealers in the country.

Testimonials – Stowford Caravan Sales

We have been buying caravans since 1989. All new and from all different manufacturers and dealerships and we can honestly say that this handover was the best we have ever experienced. Your workshop staff, office staff and anybody else that we came into contact with were extremely helpful.

I must congratulate you all on the outstanding level of service we have been provided with ever since the purchase of our first
new caravan. The whole process from purchase to handover was a real pleasure.

There are many other dealers closer to where we live, but because you are prepared to go the extra mile in the service you provide, that few extra miles is easily worth the effort on our part.

The service we received from the first time we looked at the caravan until we took possession of it far exceeded our expectations. The service we received was exceptional.

Having recently bought my second new caravan from Stowford Caravans, I have no hesitation in recommending this company… Their philosophy is obviously customer is King because nothing is too much trouble… one often hears tales of woe but this is a first class company to deal with

Thank you to Simon at Coed Ely, Lyn and Tom at Devon for sorting out a replacement window and minor bodywork repair to our 3 week old Cartagena following a collision… Everyone at Stowford and especially Simon Bennett at Bailey were absolutely marvellous. Previously we’ve always had Swift vans and they can learn an awfull lot from Bailey and Stowford on excellent customer service.

The whole experience of becoming part of the Stowford experience has been a joy and we have much appreciated the friendly and helpful attitude demonstrated by everyone involved.

Well done to both of you {and Aled}, for a great experience, from start to finish, and hope you are proud of Aled, very polite and very easy to deal with, as you both were. Overall, a great experience, and will definately be a returning customer to Stowford. As this was my first experience of your company, will recommend you to anyone that i know.

I wanted to write to you with regard to your South Wales depot and a tourer which I bought about a year ago. I had a situation last summer which involved a couple of problems and technical issues with the van. I had therefore to return to them and try sort things out. All I can say is that I was absolutely overwhelmed at the level of customer service which I received from both management and indeed the general staff at the depot. Every single issue was dealt with and even a loan caravan was made available to me so that my pre-booked holidays could still go ahead. I have rarely experienced service like this and thought that you should know about it as the gang in South Wales went beyond the call of duty! Please give my thanks to them over there and of course my thanks to you also for running what to me is a superb operation.

From the warm greeting and smile at Reception to the professional support in Selection, sale and handover and the honouring of warranty months after the purchase, thank you. These honourable qualities, I believe, not only give great customer satisfaction but am sure provide repeat business. All of the above are very much appreciated.

Testimonials – Stowford Farm Meadows

It is a fantastic site set in the tranquil countryside of North Devon……the facilities are absolutely immaculate.

‘…couldn’t ask for more, excellent value. Staff were friendly, and very organised’

The site is so well looked after and it really shows. All members of staff we came across were always so helpful and friendly. We ate at both the restaurant and the pub and the food was outstanding. The campsite shop and accessory shop are also excellent, nothing was too much trouble. I explored the walk down by the stream for the first time this stay as well and it is a real bonus, so relaxing.

Superb campsite, fantastic value for money. very clean and well maintained. Would strongly recommend a holiday at this site and we will be back!

We had a fab weekend staying at Stowford and found everyone so helpful and kind. We will definitely recommend you to our friends.

Just a note to thank all, the staff at Stowford for making our stay so enjoyable. We will recommend you to friends

The whole experience of becoming part of the Stowford experience has been a joy and we have much appreciated the friendly and helpful attitude demonstrated by everyone involved.

“This site should be the blueprint for all touring sites”

A Very Good and well run site.

On behalf of the Honeycomb Rally we would like to send a big thank you to you and all your staff at Stowford for the help and cheeriness shown to us during the course of the Rally