Stowford Caravan Centre recieved some welcome results from Practical Caravan’s inaugural Owner Satisfaction Awards. The survey is the UK’s most in-depth look at how happy owners are with their caravans.
We would like to take this opportunity to say a big thank you to all our customers who voted for us to achieve a 96% cusrtomer satisfaction rating; putting us amongst the best caravan dealers in the country.
Testimonials – Stowford Caravan Sales
Mr G Gunn
I wanted to write to you with regard to your South Wales depot and a tourer which I bought about a year ago. I had a situation last summer which involved a couple of problems and technical issues with the van. I had therefore to return to them and try sort things out. All I can say is that I was absolutely overwhelmed at the level of customer service which I received from both management and indeed the general staff at the depot. Every single issue was dealt with and even a loan caravan was made available to me so that my pre-booked holidays could still go ahead. I have rarely experienced service like this and thought that you should know about it as the gang in South Wales went beyond the call of duty! Please give my thanks to them over there and of course my thanks to you also for running what to me is a superb operation.
From the warm greeting and smile at Reception to the professional support in Selection, sale and handover and the honouring of warranty months after the purchase, thank you. These honourable qualities, I believe, not only give great customer satisfaction but am sure provide repeat business. All of the above are very much appreciated.
Thanks to you and your team for your monumental efforts in handing over our new Bailey Unicorn Seville last week in time for us to get away as planned. It really is reassuring to receive such good service and to always be welcomed with a smile.
Mr and Mrs Shipton, Devon
We have always had good service from the Stowford Sales team, in particular the excellent handover and aftersales service. We have been so impressed that we have just bought our 4th Caravan from Stowford
Mr and Mrs Hackett
The service we have received from both Caravan Sales and Servicing has been excellent throughout the many years we have been coming to Stowford
Mr and Mrs Garfield
We have been buying caravans since 1989. All new and from all different manufacturers and dealerships and we can honestly say that this handover was the best we have ever experienced. Your workshop staff, office staff and anybody else that we came into contact with were extremely helpful.
Mr Joll, Exeter
I must congratulate you all on the outstanding level of service we have been provided with ever since the purchase of our first
new caravan. The whole process from purchase to handover was a real pleasure.
Mr Joll, Exeter
There are many other dealers closer to where we live, but because you are prepared to go the extra mile in the service you provide, that few extra miles is easily worth the effort on our part.
Mr Bennett, Bristol
The service we received from the first time we looked at the caravan until we took possession of it far exceeded our expectations. The service we received was exceptional.
Cllr. D Brailey MBE
Having recently bought my second new caravan from Stowford Caravans, I have no hesitation in recommending this company… Their philosophy is obviously customer is King because nothing is too much trouble… one often hears tales of woe but this is a first class company to deal with
Testimonials – Stowford Farm Meadows
Mr & Mrs John
Thanks you so much for all your help and professional service we received when pitching up our caravan.
I would like to place on record our thanks and appreciation for the considerable help we received from all the staff – particularly from the ever helpful ladies in the reception office, but also from everyone else “on site”. It is a great credit to all concerned with the running of the business and we would not hesitate to recommend.
Ms A Gill
The reason we have rebooked with you this year is because you are so Dog friendly
“Absolute gem of a place!”
Thank you all for making Stowford Farm Meadows such a well organised Holiday Site. The standard of cleanliness is wonderful and we should like to thank all those who keep the shower blocks, toilets and washing facilities to such a high standard
Mr Smith, Hampshire
Over the past 25 years that I have been caravanning I can honestly say that this was one of the most pleasant sites I have ever stayed at…I would have no hesitation in recommending it to anyone planning a holiday to North Devon.
“…the site was amazing, it had everything you needed and more. The shower and toilet blocks were always clean and regularly maintained, the food on site was excellent, everywhere was spotless, would most definitely go back there again”
Mr Adams, South West
I will be recommending you to all our friends.
“…I can honestly say I LOVED every minute,facilities are 1st class,everywhere is immaculate,even down to the woodland walks. Anybody thinking of visiting Stowford will be treated to 1st class hospitality,immaculate facilities & views that will leave you speechless,(and as a Scouser can promise it doesn’t happen very often)”
Mr and Mrs Hackett
My family and I have had many holidays at Stowford over some 30 years and have never been disappointed. The site is beautifully laid out and the staff are polite and considerate to your needs at all times